Emergency service is available for our clients.

We are committed highly committed to your pets' health and that is why we are available after hours for our clients. At present Dr. Jackson is on call for emergencies. If for some reason Dr. Jackson is unavailable, we will refer you to the Animal Emergency Clinic in Grand Rapids. This facility is staffed 24 hours a day and offers around the clock care. If you do have an emergency with your pet, please call our emergency number.

Our emergency after hours telephone number is: 616-460-1469

The Animal Emergency Clinic in Grand Rapids can be reached toll free at: 877-406-9911

Click here for the Animal Emergency Clinic's location.

When to call us about your pet's health

Sometimes it is difficult to know when to call us about your pet's health. The following is a list of signs and symptoms to watch for.

Call us if you see any of the following signs:

  • Blue, white or very pale gums
  • Collapse or loss of consciousness
  • Inability to walk
  • Seizures
  • Difficulty breathing
  • Dizziness, imbalance or circling
  • Extremely bloated abdomen
  • Fainting or weakness
  • Inability or straining to urinate
  • Heat exhaustion
  • Lethargy
  • Excessive vomiting or diarrhea
  • Excessive salivation
  • Signs of acute severe pain (such as crying out very loudly and excessively)
  • Body temperature over 104 or under 99 (normal is typically 100.5-102.5)
  • You suspect your pet has swallowed a foreign body or a toxin
  • Your pet has been in a fight or been bitten by another animal